Terms of Service

Service provider: Li Jiawei (李嘉伟), an individual · Updated: September 14, 2026

These Terms apply when you visit media.hiitun.top, register a HIITUN account, or use the HIITUN Matrix Manager desktop software and related services. The service provider is the individual Li Jiawei (李嘉伟) (“HIITUN,” “we,” or “us”). By registering, signing in, or using the services, you agree to these Terms. If you do not agree, stop using them.

1. Services and Accounts

HIITUN Matrix Manager provides desktop tools for creators and teams, including multi-platform account management, content drafts and asset organization, content assistance, task scheduling, publishing assistance, and operational data summaries. Available features depend on the software version, subscription plan, device, and third-party platform support. HIITUN is not affiliated with any social media platform and does not guarantee that a third party will continue to support a particular feature.

You must provide a working email address and protect your login credentials. You are responsible for actions initiated through your account. Before connecting a social media account, you must own it or have the account owner’s authorization and comply with that platform’s terms, automation policies, and content rules. You are responsible for reviewing scheduled tasks and content. Automation and AI output can be wrong and should not be published without review.

2. Plans, Prices, and Subscription Requests

HIITUN offers the following monthly subscription plans in U.S. dollars. A subscription provides access to the desktop software features and usage limits for the selected plan. You manage your local content, assets, and tasks on your own device. The purchase screen will control if it displays a more specific limit.

PlanMonthly pricePlan limits
Explore$9.90 / monthUp to 10 social media accounts and 2 operation configurations
Standard$19.90 / monthUp to 20 social media accounts and 4 operation configurations
Pro$39.90 / monthUp to 50 social media accounts and 8 operation configurations

The subscription request and purchase flow is: sign in to your HIITUN account; choose a plan and review its USD price, term, limits, and renewal option; review and accept these Terms; then complete payment authorization through Waffo or the payment partner identified on the purchase page. A subscription is linked to your HIITUN account only after the payment provider confirms payment. Submitting a request or selecting a plan alone does not charge you. If online checkout is not yet available, do not pay through unofficial channels; contact support to ask about availability.

The price shown on the confirmation screen controls. Taxes may be added where required by law and will be shown before payment. Payments are handled by Waffo or the payment partner named on the purchase page and are also subject to that provider’s terms.

3. Renewal, Subscription Management, and Cancellation

Monthly fees are billed in advance. The payment provider may renew a plan only if you expressly select and authorize automatic renewal on its payment page, at the disclosed amount and interval. Without that authorization, the plan will not renew automatically. If the renewal price or interval changes, we will give notice through the purchase page or another appropriate channel before the next charge and obtain renewed consent where required by law.

You may cancel automatic renewal through the payment provider’s subscription-management page or by contacting support. Cancellation prevents the next billing cycle from renewing; the already-paid current term generally remains available through its end, unless a refund is required by law or promised on the purchase page. We or the payment provider may suspend subscription features if payment fails until the payment status is resolved.

4. Refund Policy

Subscription fees provide digital access to HIITUN Matrix Manager and the plan limits for a billing term. Except where the purchase page expressly promises otherwise, the service has a material problem, a charge is duplicated or unauthorized, or applicable law requires a refund, a term that has started is generally not refunded on a prorated basis for unused days. Canceling automatic renewal affects future billing and does not itself refund the current term. Request a refund through the payment provider or contact support with your order reference. Eligibility, timing, and delivery of a refund are governed by applicable rules and the payment provider. Nothing here limits consumer rights that cannot be waived by law.

5. User Conduct and Content

You may not use the services for fraud, infringement, harassment, unlawful content, bypassing platform security, unauthorized account access, misuse of automation, or interference with HIITUN, social media platforms, or other services. You must own or obtain the rights and permissions needed to submit, store, generate, and publish your content, and you are responsible for assessing its legality, accuracy, and suitability.

AI features use an API that you configure or an AI service that you select. You must follow that provider’s terms and content policies and are responsible for any fees it charges. AI output may be inaccurate, duplicated, or incomplete. Verify it before use; you remain responsible for the content you publish and the actions taken through your accounts.

6. Breach, Suspension, and Termination

If we reasonably believe that you have breached these Terms, applicable law, or a third-party platform’s rules, or that your conduct threatens account, data, or service security, we may ask you to correct the issue, restrict relevant features, suspend your account, or terminate the affected service based on the circumstances. We may act immediately for serious conduct such as fraud, infringement, interference with platform operations, or bypassing security controls. We will follow any notice or appeal procedure required by law.

You are responsible, to the extent required by law, for harm your breach causes to us or another person. Termination does not affect payment obligations or refund rights that arose earlier, or obligations that legally continue. You may stop using the software and cancel renewal as described above.

7. Third-Party Platforms and Availability

The software may interact with social media platforms, AI services, payment services, and website hosting services. Each is operated by its provider and governed by its own terms and privacy policy. Changes to platform rules, interfaces, login checks, content moderation, or availability may limit, delay, or prevent a feature. We do not control third parties and do not guarantee successful publication, that an account will remain unrestricted, or any particular business result. You are responsible for your third-party accounts, content, publishing permissions, and use.

We make reasonable efforts to maintain the services, but may change or suspend features for maintenance, security, legal requirements, or events outside our control. We are responsible as required by law; these Terms do not exclude liability that cannot legally be excluded.

8. Changes to These Terms

We may update these Terms when our services or legal requirements change. We will give notice of material changes through the website, software, or another appropriate method. Updated Terms apply from the date shown on this page. If you continue using the services after that date, you accept the updated Terms.

9. Contact

Service provider: Li Jiawei (李嘉伟), an individual

Email: support@hiitun.com

Phone: +86 158 1332 7359

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